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Standard Terms & Conditions of online Sale.

In these Terms and Conditions of Sale of goods (hereinafter referred to as “the Conditions”):

“Acceptance” means the Buyer’s acceptance of the order and/or acceptance of the delivery of the goods invoiced;

“Buyer” means the person contracting with the Seller for the purchase of Supplies and to whom this invoice is addressed;

“Seller” or “QPIL” means QUEST PROPERTIES INDIA LIMITED, whose head office address is Registered Office at ‘CESC House’, Chowringhee Square, Kolkata - 700 001, West Bengal and Other Office at ‘Quest Mall’, 33 Syed Amir Ali Avenue, Kolkata 700 017;

“Contract” means the agreement as entered between the Buyer and the Seller for the supply of the goods and shall include any subsequent amendments agreed thereto by the parties subsequently and in absence of such an agreement the terms and condition of Sale of goods stated hereunder shall be deemed to constitute such a Contract;

“Goods” or “Supplies” means any goods agreed to be supplied by the Seller under the Contract;

“Price” subject to these Terms, means the price for the Supplies as quoted in this invoice and confirmed by the Acceptance or taking of delivery of Supplies;

With reference to the above, the applicable Conditions for sale of goods are stated hereunder:

1. Acceptance of Conditions:

All sales are expressly subject to the conditions specified herein and upon buyer’s assent thereto either in writing or by acceptance of delivery of the Supplies under this invoice. Any conditions specified in a purchase order or other document provided by one of the parties to the other at any point in the sale process before this invoice shall not be binding unless specifically agreed to in writing by both parties hereto.

2. Delivery, claims and delay:

Delivery terms shall be mutually agreed upon by the parties and shall be set forth on the confirmation issued by Seller for the goods. Seller will exercise its reasonable efforts to meet the delivery dates as specified in Seller’s confirmation. Seller reserves the right to make delivery in instalments where required, and all such instalments are to be separately invoiced and paid for when due as per invoice, without regard to subsequent deliveries. Any reasonable delay in delivery of any instalment shall not relieve Buyer of Buyer's obligations to accept remaining deliveries.

Immediately upon Buyer's receipt of any goods delivered hereunder, Buyer shall inspect the same and shall notify Seller in writing of any claims for shortages or damages and shall hold the goods for Seller's written instructions concerning disposition. If Buyer shall fail to so notify the Seller within three (3) days after the goods have been received by Buyer, such goods shall conclusively be deemed to conform to the terms and conditions hereof and to have been irrevocably accepted by the Buyer.

The Buyer shall not be entitled to reject any Supplies by reason of any minor defect which does not materially impair the quality or appearance of the Goods.

The technical feasibility of using the Seller Product can be evaluated by a trained Seller employee or an Seller authorised Channel Partner. Therefore, unless the Buyer is a Seller authorised Channel Partner, Buyer is not authorised to re-sell or distribute the Goods supplied under this invoice without prior express written approval from Seller.

3. Prices:

Prices are as per the list price, unless agreed otherwise in exceptional cases. The prices are for goods only and it does not include cost of storage and/or installation of goods.

4. Taxes:

Taxes are indicated separately in the invoice and are payable by the Seller in due course to the government treasury. Taxes are subject to full recovery from the Buyer. Buyer shall be responsible for payment of the amount of any present or future sales, excise, value added, octroi or other similar tax applicable to the sale of goods hereunder. In the event Seller is required to pay any such tax, fee or charge, in addition to the taxes indicated separately in this invoice, the Buyer shall reimburse the same to Seller.

5. Title and Risk of Loss:

Unless otherwise agreed upon by the parties and stated in Seller’s confirmation, the seller dispatches goods ex-warehouse and title and risk of goods shall pass to Buyer at the time of Seller’s delivery of the goods to the carrier for delivery to Buyer, even though the carrier may be selected by Seller.

6. Transportation:

Unless otherwise agreed upon by the parties and stated in Seller’s confirmation, delivery hereunder shall be made with transportation expenses being paid by Buyer. Seller shall not be responsible for any breakage, shortage, damage or loss in transit.

7. Terms of Payment:

Until full payment for all such goods, in addition to any other remedy available at law, Seller has the right, at any time without notice, to take possession of and/or dispose of such Products, and for this purpose Buyer authorises Seller to enter its premises and agrees to store such Products in such a way that they are easily identifiable as the property of Seller.

All credit notes are subject to fulfilment of conditions as agreed with Buyer previously or conditions mentioned herein.

If a valid claim is admitted by the Seller, Buyer shall receive an appropriate credit. Payments will be applied to the oldest invoices outstanding.

8. Express Warranty:

Seller has complied with good’s specifications as provided to Buyer (or if the goods being sold by Seller is a custom-built goods for Buyer, to the specifications provided by Buyer to Seller) and will be free from defects in materials and workmanship when used in accordance with all applicable conditions, for a period of one week after delivery (the “Warranty Period”), regardless of their nature. Seller shall, during the Warranty Period, repair or replace the goods or parts or components of goods found to be defective. In the event Seller cannot repair or replace the goods, Seller shall refund, or credit to Buyer, the price of such goods. Buyer agrees to provide Seller a written notice of any defect within two working days from the date of receipt of the goods.

However, Seller's warranties made in connection with this sale shall not be effective if Seller has determined, in its sole discretion, that Buyer has tampered, misused, mutilated, torn, broken the goods in any manner, has failed to use the goods in accordance with normal standards and practices or has exposed the goods to such conditions which are not in accordance with instructions, if any, furnished by Seller.

Also the seller shall have no responsibility or liability if inferior detergent / washing materials are used by the Buyer. Seller shall endeavour to supply the goods as approved by the buyer, actual production may vary from the ones displayed on the portal.

The above warranty clause is applicable for goods sold only under the brand names of The Wardrobe Luxe.

9. Intellectual Property:

The Buyer may use the trade-mark(s) of Seller or an Affiliate thereof (including “Seller”) only if the Buyer is an authorised Channel Partner and only in connection with the sale and marketing of Goods. The Buyer acknowledges and agrees that:

  1. all patents, trademarks, copyrights and other industrial property rights used or embodied in Goods are and shall remain sole property of Seller or an Affiliate thereof;
  2. any use of such patents, trademarks, copyrights and other industrial property rights thereof by the Buyer must be approved in writing in advance by Seller; and
  3. the Buyer shall not dispute or challenge Seller right’s on any such industrial property rights in any way.
10. Warranty Disclaimer:

Except as set forth above, there are no warranties, express or implied, with respect to the goods sold hereunder. Seller expressly excludes and disclaims any implied warranty of merchantability and any warranties of fitness for a particular purpose, application or use. Under no circumstances will either party be liable for special, indirect, incidental or consequential damages, whether such damages are sought in contract, in tort (including but not limited to negligence and strict liability) or otherwise.

11. Cancellation and Return:

No accepted terms stated in a confirmation issued by Seller may be modified except with the prior mutual written consent of the parties. Buyer will not cancel this order unless such cancellation is expressly agreed by Seller. In such event, Seller will intimate Buyer of the total charge for such cancellation, and Buyer is liable to pay such charges, including, but not limited to, storage and shipment costs, costs of custom producing non-standard materials on Buyer’s specification, costs of purchasing non-returnable materials, cancellation costs imposed on Seller by its suppliers, and any other cost resulting from cancellation of this order by Buyer which is permitted by Seller. Certification of such costs by shall be conclusive on the parties hereto.

Goods once sold will not be taken back unless agreed by Seller in exceptional circumstances or where material has not been dispatched as per the Buyer’s order read with the Warranty Clause.

12. Compliance with Laws:

Seller warrants that the goods, to the extent based on Seller’s specifications, shall comply with all Indian Federal, State and local laws, regulations and ordinances affecting the goods. Buyer warrants that its purchase and use of the goods, as well as any specifications provided by Buyer to Seller for the goods, shall comply with all Federal, State and local laws, regulations and ordinances affecting the goods. The Buyer agrees that it has read and understands the Seller Code of Business Conduct and Anti-Corruption Policy on the Website of Seller.

13. Termination:

If either party hereto breaches a material obligation imposed upon it by this agreement, the non-breaching party may give the breaching party notice of such breach and the breaching party shall have 45 business days to remedy such breach. In the event the breaching party does not remedy such breach in the time frame provided, the non-breaching party may immediately terminate this agreement by giving notice of such termination to the breaching party. The right to terminate this agreement is in addition to any other right the non-breaching party may have at law or in equity regarding such breach.

Notwithstanding the above, either party may immediately terminate this agreement if the other party becomes insolvent, enters into bankruptcy or a receiver is appointed in respect to any of its business or an assignment is made for the benefit of creditors.

14. Confidentiality:

Each party agrees to hold in confidence and not disclose to any third party or use for its own benefits, other than as may be approved by the disclosing party, any confidential or proprietary information supplied to it by the other party hereto pursuant to this agreement. Confidential information shall not include information which

  1. is within or becomes part of the public domain,
  2. is disclosed by a third party not under an obligation of confidentiality with respect to such information,
  3. was already within the party’s possession prior to its disclosure by the disclosing party, and
  4. is independently developed without use of the disclosing party’s confidential information.
15. No Implied Rights

Nothing in any Contract or pursuant to these Conditions shall be deemed to constitute a partnership between the Seller and the Buyer nor constitute either party the agent of the other for any purpose.

It is clearly and specifically understood by the Seller and the Buyer that the business transaction between them shall be on principal-to-principal basis. Seller shall neither be liable nor responsible for any business dealing of the Buyer with Buyer’s dealers or customers. Further, Seller shall also not be liable for any obligations, claims or liabilities incurred by the Buyer in Buyer’s dealings save and except what is provided under this Agreement or otherwise specifically agreed in writing. The Buyer will not describe itself as agent or representative of Seller.

16. Force Majeure:

Seller shall not be liable for its failure to perform its obligations under this agreement when such failure results from any cause beyond Seller’s reasonable control, including but not limited to fire, flood or other act of God, strike or labour difficulty or disagreement, diseases & pandemic, accidents at Seller's facilities, acts or requirements of government or civil authority, riot, war, embargo, truck or car shortage or other transportation delay or difficulty. In the event of such delay, the date of delivery shall be extended for a period equal to the time loss by reason of such delay. If such force majeure event continues for a period of 30 days, the party not impacted by the force majeure event shall be entitled to terminate this agreement upon notice to the other party. In the event of termination, Buyer shall reimburse Seller for all reasonable costs incurred to the date of the force majeure event and Buyer shall be entitled to take control of the goods or any part of the goods for which it has compensated Seller.

17. General:
  1. The terms and conditions specified herein supersedes all our previous terms and conditions agreed with the Buyer.
  2. No indulgence, forbearance or previous waiver extended by either party to the other shall constitute any waiver of any right or remedy.
  3. The buyer shall not assign, charge, or otherwise dispose of the contract or any of its rights thereunder without the Seller’s prior written consent.
  4. All product dimensions and weights are approximate.
  5. Each delivery of the Products shall constitute a separate contract.
  6. All notices or other communications under this Contract shall be in writing in English addressed to the addressee’s registered office or address stated in the Order (or other address notified to the other party) and shall be sent by first class pre-paid post (and thereby be deemed served 10 days after posting) or by e-mail (and thereby be deemed served 26 hours after satisfactory confirmation of the notice being sent is received by the sender).
  7. The Contract shall be governed and construed in accordance with Indian law and the Buyer irrevocably submits to the exclusive jurisdiction of the courts of Kolkata, India.
  8. A payment shall be deemed made when credited to the payee’s bank account and is cleared funds.
  9. If any provision of any Contract is wholly or partly invalid or unenforceable then:
    1. if by applying to it a restrictive interpretation it would not be so invalid or unenforceable, that restrictive interpretation shall be applied to it; and
    2. subject to the preceding sub-clause, the provision or part of the provision which is so invalid or unenforceable shall be deemed to be deleted from the Contract and shall not affect the validity of the remainder of the Contract.