Privacy Policy
Our Privacy Policy version 1.1 is prepared during Dec, 2023.
This Privacy Policy describes Our policies and procedures on the collection, use and disclosure of
Your
information when You use the Service and tells You about Your privacy rights and how the law protects
You.
We use Your Personal data to provide and improve the Service of online buying with us. By using the
Service, You agree to the collection and use of information in accordance with this Privacy Policy.
Interpretation and Definitions
Interpretation
The words of which the initial letter is capitalized have meanings defined under the following
conditions.
The following definitions shall have the same meaning regardless of whether they appear in singular or
in
plural.
Definitions
For the purposes of this Privacy Policy:
-
"Account" means a unique account created for You to access our Service or
parts of our Service.
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"Business", for the purpose herein, refers to the Company as the legal
entity that collects Consumers'
personal information and determines the purposes and means of the processing of Consumers'
personal information, or on behalf of which such information is collected and that alone, or jointly
with others, determines the purposes and means of the processing of consumers' personal
information, that does business within the territory of India.
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"Company" (referred to as either "the Company", "We",
"Us" or "Our" in this Agreement) refers to
QUEST PROPERTIES INDIA LIMITED
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"Country" refers to the Republic of India.
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"Consumer", for the purpose herein means a natural person who is an
Indian resident and includes a
resident who is in the territory of India for other than a temporary or transitory purpose, and
every
individual who is domiciled in India who is outside India for a temporary or transitory purpose.
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"Cookies" are small files that are placed on Your computer, mobile device
or any other device by a
website, containing the details of Your browsing history on that website among its many uses.
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"Device" means any device that can access the Service such as a computer,
a cell phone or a digital
tablet.
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"Personal Data" is any information that relates to an identified or
identifiable individual which
means and includes any information relating to You such as a name, an identification number,
location data, online identifier or to one or more factors specific to the physical, physiological,
genetic, mental, economic, cultural or social identity, any information that identifies, relates to,
describes or is capable of being associated with, or could reasonably be linked, directly or
indirectly,
with You.
-
"Sale", for the purpose herein , means selling, renting, releasing,
disclosing, disseminating, making
available, transferring, or otherwise communicating orally, in writing, or by electronic or other
means, a Consumer's personal information to another business or a third party for monetary or
other
valuable consideration.
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"Service" refers to the Website.
-
"Service Provider" means any natural or legal person who processes the
data on behalf of the
Company. It refers to third-party companies or individuals employed by the Company to facilitate
the Service, to provide the Service on behalf of the Company, to perform services related to the
Service or to assist the Company in analyzing how the Service is used. For the purpose of the Indian
Laws, Service Providers are considered Data Processors.
-
"Usage Data" refers to data collected automatically, either generated by
the use of the Service or
from the Service infrastructure itself (for example, the duration of a page visit).
-
"Website" refers to The Wardrobe
Luxe, accessible from The Wardrobe Luxe
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"You" means the individual accessing or using the Service, or the
company, or other legal entity on
behalf of which such individual is accessing or using the Service, as applicable.
Collecting and Using Your Personal Data
Types of Data Collected
Personal Data
While using Our Service, We may ask You to provide Us with certain personally identifiable information
that can be used to contact or identify You. Personally identifiable information may include, but is
not
limited to:
-
Email address
-
First name and last name
-
Phone / Mobile number
-
Address, State, Province, Postal code [PIN], City
-
Usage Data
Usage Data
Usage Data is collected automatically when using the Service.
Usage Data may include information such as Your Device's Internet Protocol address (e.g. IP
address),
browser type, browser version, the pages of our Service that You visit, the time and date of Your
visit, the
time spent on those pages, unique device identifiers and other diagnostic data.
When You access the Service by or through a mobile device, We may collect certain information
automatically, including, but not limited to, the type of mobile device You use, Your mobile device
unique
ID, the IP address of Your mobile device, Your mobile operating system, the type of mobile Internet
browser You use, unique device identifiers and other diagnostic data.
We may also collect information that Your browser sends whenever You visit our Service or when You
access the Service by or through a mobile device.
Tracking Technologies and Cookies
We may use Cookies and similar tracking technologies to track the activity on Our Service and store
certain
information. Tracking technologies used are beacons, tags, and scripts to collect and track
information and
to improve and analyze Our Service. The technologies We use may include:
-
Cookies or Browser Cookies. A cookie is a small file placed on Your Device. You can
instruct
Your browser to refuse all Cookies or to indicate when a Cookie is being sent. However, if You do
not accept Cookies, You may not be able to use some parts of our Service. Unless you have adjusted
Your browser setting so that it will refuse Cookies, our Service may use Cookies.
-
Web Beacons. Certain sections of our Service and our emails may contain small
electronic files
known as web beacons (also referred to as clear gifs, pixel tags, and single-pixel gifs) that permit
the
Company, for example, to count users who have visited those pages or opened an email and for other
related website statistics (for example, recording the popularity of a certain section and verifying
system and server integrity).
Cookies can be "Persistent" or "Session" Cookies. Persistent Cookies remain on
Your personal computer or
mobile device when You go offline, while Session Cookies are deleted as soon as You close Your web
browser.
We may use both Session and Persistent Cookies for the purposes set out below:
-
Necessary / Essential Cookies
Type: Session Cookies
Administered by: Us
Purpose: These Cookies are essential to provide You with services available through the Website and
to enable You to use some of its features. They help to authenticate users and prevent fraudulent
use
of user accounts. Without these Cookies, the services that You have asked for cannot be provided,
and We only use these Cookies to provide You with those services.
-
Cookies Policy / Notice Acceptance Cookies
Type: Persistent Cookies
Administered by: Us
Purpose: These Cookies identify if users have accepted the use of cookies on the Website.
-
Functionality Cookies
Type: Persistent Cookies
Administered by: Us
Purpose: These Cookies allow us to remember choices You make when You use the Website, such
as remembering your login details or language preference. The purpose of these Cookies is to
provide You with a more personal experience and to avoid You having to re-enter your preferences
every time You use the Website.
-
Tracking and Performance Cookies
Type: Persistent Cookies
Administered by: Third-Parties
Purpose: These Cookies are used to track information about traffic to the Website and how users use
the Website. The information gathered via these Cookies may directly or indirectly identify you as
an
individual visitor. This is because the information collected is typically linked to a pseudonymous
identifier associated with the device you use to access the Website. We may also use these Cookies
to test new pages, features or new functionality of the Website to see how our users react to them.
For more information about the cookies we use and your choices regarding cookies, please visit our
Cookies
Policy or the Cookies section of our Privacy Policy.
Use of Your Personal Data
The Company may use Personal Data for the following purposes:
-
To provide and maintain our Service, including to monitor the usage of our Service.
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To manage Your Account: to manage Your registration as a user of the Service. The
Personal Data
You provide can give You access to different functionalities of the Service that are available to
You
as a registered user.
-
For the performance of a contract: the development, compliance and undertaking of
the purchase
contract for the products, items or services You have purchased or of any other contract with Us
through the Service.
-
To contact You: To contact You by email, telephone calls, SMS, or other equivalent
forms of
electronic communication, such as a mobile application's push notifications regarding updates or
informative communications related to the functionalities, products or contracted services,
including
the security updates, when necessary or reasonable for their implementation.
-
To provide You with news, special offers and general information about other goods,
services and
events which we offer that are similar to those that you have already purchased or enquired about
unless You have opted not to receive such information.
-
To manage Your requests: To attend and manage Your requests to Us.
-
For business transfers: We may use Your information to evaluate or conduct a
merger, divestiture,
restructuring, reorganization, dissolution, or other sale or transfer of some or all of Our assets,
whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which
Personal Data held by Us about our Service users is among the assets transferred.
-
For other purposes: We may use Your information for other purposes, such as data
analysis,
identifying usage trends, determining the effectiveness of our promotional campaigns and to evaluate
and improve our Service, products, services, marketing and your experience.
We may share Your personal information in the following situations:
-
With Service Providers: We may share Your personal information with Service
Providers to
monitor and analyze the use of our Service, for payment processing, to contact You.
-
For business transfers: We may share or transfer Your personal information in
connection with, or
during negotiations of, any merger, sale of Company assets, financing, or acquisition of all or a
portion of Our business to another company.
-
With Affiliates: We may share Your information with Our affiliates, in which case
we will require
those affiliates to honor this Privacy Policy. Affiliates include Our parent company and any other
subsidiaries, joint venture partners or other companies that We control or that are under common
control with Us.
-
With business partners: We may share Your information with Our business partners to
offer You
certain products, services or promotions.
-
With other users: when You share personal information or otherwise interact in the
public areas
with other users, such information may be viewed by all users and may be publicly distributed
outside.
-
With Your consent: We may disclose Your personal information for any other purpose
with Your
consent.
Retention of Your Personal Data
The Company will retain Your Personal Data only for as long as is necessary for the purposes set out
in this
Privacy Policy. We will retain and use Your Personal Data to the extent necessary to comply with our
legal
obligations (for example, if we are required to retain your data to comply with applicable laws),
resolve
disputes, and enforce our legal agreements and policies.
The Company will also retain Usage Data for internal analysis purposes. Usage Data is generally
retained
for a shorter period of time, except when this data is used to strengthen the security or to improve
the
functionality of Our Service, or We are legally obligated to retain this data for longer time periods.
Transfer of Your Personal Data
Your information, including Personal Data, is processed at the Company's operating offices and in
any other
places where the parties involved in the processing are located. It means that this information may be
transferred to — and maintained on — computers located outside of Your state, province, country or
other
governmental jurisdiction where the data protection laws may differ than those from Your jurisdiction.
Your consent to this Privacy Policy followed by Your submission of such information represents Your
agreement to that transfer.
The Company will take all steps reasonably necessary to ensure that Your data is treated securely and
in
accordance with this Privacy Policy and no transfer of Your Personal Data will take place to an
organization
or a country unless there are adequate controls in place including the security of Your data and other
personal information.
Disclosure of Your Personal Data
Business Transactions
If the Company is involved in a merger, acquisition or asset sale, Your Personal Data may be
transferred.
We will provide notice before Your Personal Data is transferred and becomes subject to a different
Privacy
Policy.
Law enforcement
Under certain circumstances, the Company may be required to disclose Your Personal Data if required to
do
so by law or in response to valid requests by public authorities (e.g. a court or a government
agency).
Other legal requirements
The Company may disclose Your Personal Data in the good faith belief that such action is necessary to:
-
Comply with a legal obligation
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Protect and defend the rights or property of the Company
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Prevent or investigate possible wrongdoing in connection with the Service
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Protect the personal safety of Users of the Service or the public
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Protect against legal liability
Security of Your Personal Data
The security of Your Personal Data is important to Us, but remember that no method of transmission
over
the Internet, or method of electronic storage is 100% secure. While We strive to use commercially
acceptable means to protect Your Personal Data, We cannot guarantee its absolute security.
Detailed Information on the Processing of Your Personal Data
The Service Providers We use may have access to Your Personal Data. These third-party vendors collect,
store, use, process and transfer information about Your activity on Our Service in accordance with
their Privacy Policies.
Analytics
We may use third-party Service providers to monitor and analyze the use of our Service.
Email Marketing
We may use Your Personal Data to contact You with newsletters, marketing or promotional materials and
other information that may be of interest to You. You may opt-out of receiving any, or all, of these
communications from Us by following the unsubscribe link or instructions provided in any email We send
or by contacting Us.
Payments
We may provide paid products and / or services within the Service. In that case, we may use
third-party
services for payment processing (e.g. payment processors).
We will not store or collect Your payment card details. That information is provided directly to Our
third-
party payment processors whose use of Your personal information is governed by their Privacy Policy.
These payment processors adhere to the standards set by PCI-DSS as managed by the PCI Security
Standards Council, which is a joint effort of brands like Visa, Mastercard, American Express and
Discover.
PCI-DSS requirements help ensure the secure handling of payment information.
Legal Basis for Processing Personal Data under The Digital Personal Data Protection Act, 2023
We may process Personal Data under the following conditions:
-
Consent: You have given Your consent for processing Personal Data for one or more
specific
purposes.
-
Performance of a contract: Provision of Personal Data is necessary for the
performance of an
agreement with You and/or for any pre-contractual obligations thereof.
-
Legal obligations: Processing Personal Data is necessary for compliance with a
legal obligation to
which the Company is subject.
-
Vital interests: Processing Personal Data is necessary in order to protect Your
vital interests or of
another natural person.
-
Public interests: Processing Personal Data is related to a task that is carried out
in the public interest
or in the exercise of official authority vested in the Company.
-
Legitimate interests: Processing Personal Data is necessary for the purposes of the
legitimate
interests pursued by the Company.
In any case, the Company will gladly help to clarify the specific legal basis that applies to the
processing, and in particular whether the provision of Personal Data is a statutory or contractual
requirement, or
a requirement necessary to enter into a contract.
Your Rights under the Indian Law
The Company undertakes to respect the confidentiality of Your Personal Data and to guarantee You can
exercise Your rights.
You have the right under this Privacy Policy, and by law if You are within India, to:
-
Request access to Your Personal Data. The right to access, update or delete the
information We
have on You. Whenever made possible, you can access, update or request deletion of Your Personal
Data directly within Your account settings section. If you are unable to perform these actions
yourself, please contact Us to assist You. This also enables You to receive a copy of the Personal
Data We hold about You.
-
Request correction of the Personal Data that We hold about You. You have the right
to have any
incomplete or inaccurate information We hold about You corrected.
-
Object to processing of Your Personal Data. This right exists where We are relying
on a legitimate
interest as the legal basis for Our processing and there is something about Your particular
situation,
which makes You want to object to our processing of Your Personal Data on this ground. You also
have the right to object where We are processing Your Personal Data for direct marketing purposes.
-
Request erasure of Your Personal Data. You have the right to ask Us to delete or
remove Personal
Data when there is no good reason for Us to continue processing it.
-
Request the transfer of Your Personal Data. We will provide to You, or to a
third-party You have
chosen, Your Personal Data in a structured, commonly used, machine-readable format. Please note
that this right only applies to automated information which You initially provided consent for Us to
use or where We used the information to perform a contract with You.
-
Withdraw Your consent. You have the right to withdraw Your consent on using your
Personal
Data. If You withdraw Your consent, We may not be able to provide You with access to certain
specific functionalities of the Service.
Exercising of Your Data Protection Rights
You may exercise Your rights of access, rectification, cancellation and opposition by contacting Us.
Please
note that we may ask You to verify Your identity before responding to such requests. If You make a
request,
We will try our best to respond to You as soon as possible.
In order to exercise any of Your statutory rights under the Indian Laws, and if You are an Indian
resident,
You can contact Us:
-
By visiting this page on our website: The Wardrobe Luxe
-
By sending us an email: support@thewardrobeluxe.in
Only You may make a verifiable request related to Your personal information.
Your request to Us must:
-
Provide sufficient information that allows Us to reasonably verify You are the person about whom
We collected personal information or an authorized representative
-
Describe Your request with sufficient detail that allows Us to properly understand, evaluate, and
respond to it
We cannot respond to Your request or provide You with the required information if we cannot:
-
Verify Your identity or authority to make the request
-
And confirm that the personal information relates to You
-
We will disclose and deliver the required information free of charge within 45 days of receiving
Your verifiable request. The time period to provide the required information may be extended once
by an additional 45 days when reasonably necessary and with prior notice.
Any disclosures We provide will only cover the 12 months period preceding the verifiable request's
receipt.
For data portability requests, We will select a format to provide Your personal information that is
readily usable and should allow You to transmit the information from one entity to another entity without
hindrance.
Website
You can opt out of receiving ads that are personalized as served by our Service Providers by following our
instructions presented on the Service:
-
The NAI's opt-out platform: http://www.networkadvertising.org/choices/
-
The EDAA's opt-out platform http://www.youronlinechoices.com/
-
The DAA's opt-out platform: http://optout.aboutads.info/?c=2&lang=EN
The opt out will place a cookie on Your computer that is unique to the browser You use to opt out. If you
change browsers or delete the cookies saved by your browser, You will need to opt out again.
Mobile Devices
Your mobile device may give You the ability to opt out of the use of information about the apps You use in
order to serve You ads that are targeted to Your interests:
-
"Opt out of Interest-Based Ads" or "Opt out of Ads Personalization" on Android devices
-
"Limit Ad Tracking" on iOS devices
You can also stop the collection of location information from Your mobile device by changing the
preferences on Your mobile device.
"Do Not Track"
Our Service does not respond to Do Not Track signals.
However, some third-party websites do keep track of Your browsing activities. If You are visiting such
websites, You can set Your preferences in Your web browser to inform websites that You do not want to be
tracked. You can enable or disable DNT by visiting the preferences or settings page of Your web browser.
Children's Privacy
Our Service does not address anyone under the age of 18. We do not knowingly collect personally
identifiable information from anyone under the age of 18. If You are a parent or guardian and You are aware
that Your child has provided Us with Personal Data, please contact Us. If We become aware that We have
collected Personal Data from anyone under the age of 18 without verification of parental consent, We take
steps to remove that information from Our servers.
If We need to rely on consent as a legal basis for processing Your information and requires consent from a
parent, We may require Your parent's consent before We collect and use that information.
To request removal of such data, and if You are a Indian resident, You can contact Us using the contact
information provided below, and include the email address associated with Your account.
Be aware that Your request does not guarantee complete or comprehensive removal of content or
information posted online and that the law may not permit or require removal in certain circumstances.
Links to Other Websites
Our Service may contain links to other websites that are not operated by Us. If You click on a third-party
link, You will be directed to that third party's site. We strongly advise You to review the Privacy Policy of
every site You visit. We have no control over and assume no responsibility for the content, privacy policies
or practices of any third-party sites or services.
Changes to this Privacy Policy
We may update Our Privacy Policy from time to time. We will notify You of any changes by posting the
new Privacy Policy on this page.
You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy
are effective when they are posted on this page.
Contact Us
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By visiting this page on our website: The Wardrobe Luxe
-
By sending us an email: support@thewardrobeluxe.in
